Effective Date: 04-11-2025
Last Updated: 04-11-2025

1. Introduction

Welcome to Atulya Kanchi Camp (referred to as “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website [www.atulyakanchicamp.com], make a reservation, or interact with our services online or offline.

By using our website or booking services, you agree to this Privacy Policy.

2. Information We Collect

We collect both personal and non-personal information to ensure a seamless guest experience.

Personal Information includes:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Payment Information (card or UPI details)
• Booking Details (dates, preferences, special requests)
• Identification Proof (when required during check-in)
• Communication history (emails, messages, or calls with us)

Non-Personal Information includes:

• Browser type and version
• Device information
• IP address and location data
• Page visits and browsing activity
• Cookies and analytics data (through Google Analytics and similar tools)

3. How We Collect Information

We collect information through:

• Booking forms or contact forms on our website
• Email communications or phone inquiries
• Cookies and tracking tools for analytics and personalization
• Payment gateways when you confirm your booking online
• Guest feedback forms during or after your stay

Your personal information is collected only when voluntarily provided.

4. Why We Collect Personal Information

We collect and process your data for the following purposes:

• To process bookings and manage reservations
• To provide personalized guest experiences
• To send booking confirmations, reminders, and updates
• To communicate offers, promotions, or updates (only if you opt-in)
• To respond to inquiries or feedback
• To improve our website’s performance and guest services
• To comply with legal or regulatory requirements

5. How We Store, Use, and Share Information

Your data security is our top priority.

• All payment data is encrypted and processed through PCI-DSS-compliant payment gateways (e.g., Razorpay, Stripe, etc.).
• We do not store sensitive payment information on our servers.
• Access to your personal data is restricted to authorized personnel only.
• We may share limited information with trusted third parties (e.g., booking platforms, analytics tools, or service providers) only for service-related purposes.
• We do not sell, rent, or trade your personal information to any third party.

6. Cookies and Tracking Tools

We use cookies to enhance your browsing experience.
Cookies help us remember your preferences, track website traffic, and analyze user interactions.

You may choose to disable cookies in your browser settings.
However, doing so might affect certain website functionalities.

Third-party tools we use may include:

• Google Analytics
• Facebook Pixel (for remarketing)
• Booking Engine or Channel Manager tracking
• Each third-party service has its own privacy policy.

7. How We Communicate With You

We may contact you via:

• Email (booking confirmations, offers, updates)
• Phone (customer support or urgent updates)
• WhatsApp or SMS (for booking reminders or confirmations)

You can unsubscribe or opt-out from promotional emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

8. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purpose it was collected for (such as bookings)
• Comply with legal obligations (tax, audit, or government reporting)
• Resolve disputes and enforce agreements

Once data is no longer needed, it is securely deleted.

9. Withdrawing Consent

If you wish to withdraw consent or request data deletion, you can contact us at:
📧 booking@atulyakanchicamps.com
📍 Atulya Kanchi Camp, Bandhavgarh National Park, Madhya Pradesh, India

We will process your request within 30 working days in compliance with applicable laws.

10. Security Measures

We employ industry-standard measures to protect your personal data, including:

• SSL encryption across the website
• Secure server environment and regular malware scanning
• Limited access controls to sensitive data
• Regular review of our data protection processes

However, no online transmission is 100% secure, and users share information at their own risk.

11. Links to Third-Party Sites

Our website may contain links to other websites (e.g., Booking.com, TripAdvisor).
We are not responsible for the privacy practices of such external sites.
We encourage you to review their respective privacy policies.

12. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
If you believe your child has provided us data, please contact us immediately.

13. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements.
All updates will be posted on this page with a revised “Effective Date.”

14. Contact Us

If you have questions, feedback, or requests regarding this Privacy Policy, please reach out to us at:

Atulya Kanchi Camp
📧 booking@atulyakanchicamps.com
📍 Atulya Kanchi Camps, Bandhavgarh National Park, Madhya Pradesh, India
🌐 www.atulyakanchicamp.com